The good, the bad and the ugly of Google Reviews: how to deal with negative online reviews
Authored by Olivia Fishwick from Accesspoint Legal Services, this article offers a comprehensive guide on responding to negative online reviews.
The importance of good reviews
Did you know that 63% of consumers check reviews before visiting a business?
Our latest TOMD article highlights the importance of Google reviews for businesses and offers practical steps to accumulate them. It covers setting up a Google Business Profile, routinely asking clients for reviews, and creating a simple guide to help clients leave feedback.
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