Masala Mentor Testimonials

£297,000 CASH in less than 9 months! 💲💲💲💲💲💲💲💲💲

“Jay came in to present us with his costs workshop on 5 April 2023. We are a team of 8 litigators in a boutique firm in Kent One of the partners had to be dragged into the session as he was a sceptic and thought he knew it all. What can I say. Jay was lovely and not what we expected. Very knowledgeable and down to earth. We all sat up and listened - including David the partner The class was action-packed, fun and we made copious notes. After the session we implemented nearly all of Jay’s suggestions including pricing, costs, hourly rates, time recording, time tips, changing free meetings and conversion, client marketing, scoping our fees, charging properly, team structure, recruitment, monies on account and jays magic triangle and magic conversion formula, delegating and teamwork, and much more besides We were surprised to say the least as we had thought we were doing well anyway. Not only do we have better and happier clients, the team is working better. Because our year end is December, we checked and, compared to a normal month, over the period since Jay came in we have made almost £297,000 as a firm. Of course we can’t say for sure that every single penny is due to jay until we analyse further, but nothing much else has changed to explain any difference and for many of the changes wr see the direct correlation. This also means that we have hit targets quicker and are working less hard. Jay is back to train another firm we refer work to in a few months’ time and I thank him fully”

"We never thought it possible" "As you know, you delivered your first training session to us in Winter 2023. We were so impressed that you have now trained all our departmental fee earners. We have seen the following transformations: Chargeable hours from 3.3 to 4.8 day Billing average £11,363 to £16,071 Much cashflow improvement Total return across firm from extra billingis more than £2million - we have had to pinch ourselves when meeting our accountant... We cannot thank you more."

“Jay - you’ve transformed our firm.. Cashflow woes gone and profit up” 💰✅💰 “We were sceptical about your offering as we had had various trainings previously but we wanted to try you out as a test to see if other teams could benefit after Family and Children We were and still are well and truly astounded and grateful as you have already transformed our law firm We have experienced so many changes in client care, conversion, engagement, time recording, morale, self-worth, organisation and efficiency, structure - all making more money But the 2 hugest changes are.. Cashflow: before the training, we had a lot of debt as we were not great at getting monies on account. Now, because of your triangle, on estimate roughly 80% of our bills are paid before we come to bill. Our cashflow woes have gone Billing, fees and profit: profits up You trained our team of 12 fee earners, each of them - not to include time recording which has gone up anyway - is charging on average 2000-3000 pounds more per piece of work Because we do large divorces. Each is quoting on around 1-2 new matters per week. That means on figures 45000 pounds per week from alone better pricing because we have in place your cushioning, factors, compelling message differences, value, self worth psychology and analysis and know your client methods We look forward to your next session with disputes in September”

Jay, we knew the moment your enjoyable workshop finished that a number of fundamental pieces of the jigsaw just fell into place, and that other fundamental changes would be needed to happen and implemented to put all of your amazing strategies into practice. We have worked on this tirelessly over the last year. All of your knowledge and tips has become engrained in our everyday practice. We practise all of what you preach. We know it works. We mention your name every day. We are leaps and bounds ahead of where we were before you came in. You have transformed us. This is all very nice , but we’ve also billed, in a comparison period of one full financial year, an additional 32.6%, thanks to what you have taught us. This is truly life-changing for us. Ever grateful, MS

1 week = £16,500! 💰

“Jay, thank you more than I can express for your fabulous workshop last week… In spite of (or maybe due to) the innuendo, it was thoroughly enjoyable and opened our eyes. Even the most long-in-the-teeth among us learned a lot I am delighted to report that, just since last week, we are all charging at least one extra hour per day - much more than I ever hoped I look forward to you speaking with [M] on Friday to book sessions with our next department, and they are already looking forward to it as word has spread!”.

“Jay, we cannot thank you enough for your recent training … We mentioned the new corporate enquiry on the day. We were going to price this at £100,000, but using your cushions, scoping, assumptions, differentiators, value, csm pitching, this is how we work, ffbv etc, we have priced at £160,000 … and the client has converted and happily accepted the price - and further on the back of what you said already paid the fee when we would have waited! That’s just one immediate impact .. … so so grateful”

“I am sorry I was so obtuse. You must see this all the time with law firm owners as we are too arrogant to admit we need help and don’t understand the value of what you provide, with your unique skills and expertise.. ..just since you were in, our time charging has gone up to 4.4 hours a day and we have not even implemented it all yet”

“Jay has delivered 2 excellent and inspirational billing, time recording and pricing workshops to my fee earners, with his combination of wit, experience and knowledge. Both were extremely well received and have had great tangible benefits for the firm in terms of increases in billing, client management, time recording, teamwork, efficiency and profits”

“Jay’s workshop was so helpful for our business. I witnessed a number of light bulb moments happen there and then and the change in behaviours that has followed has been game-changing for our business in terms of profitability.”

“After Jay’s time recording workshop, I have - Increased my billing - gained a lot of missing knowledge on time recording (I didn’t know there was so much to it!) - been able to communicate from the initial stage of matters how I work, which has resulted in no resistance with clients when it comes to billing - been able to formulate, following jays advice, a method of updating clients efficiently, resulting in positive feedback and client experience - developed more confidence with billing and time recording - substantially reduced debts/unpaid invoices.”

“Your training was amazing It’s had a huge impact. The staff are so confident. There’s been a sizeable jump in time recording. And that’s just the tip of the iceberg as we are still implementing what you taught us. The team feel great about it I would be delighted to convince any prospect who is on the fence about instructing you that it’s an absolute no-brainer.