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TRAINING PURCHASE TERMS

What you purchase, who can use it and what happens next.

These terms explain Chronicle Law’s individual and organisation training licences, digital access and cancellation arrangements.

Last updated: 31 August 2026
ON THIS PAGEWho these terms apply toOrders, prices and paymentNamed-user licencesDigital access and cancellationFaults, changes and refundsCPD records and materialsOrganisation purchasesLiability, contact and law
Questions?

Contact Chronicle Law if anything here is unclear.

brett@chroniclelaw.co.uk
01

Who these terms apply to

These terms apply when an individual, business or organisation purchases Chronicle Law webinar or training access from B Shaw LTD, trading as Chronicle Law. The purchaser confirms they have authority to place the order and, for team licences, to assign access within the named organisation.

02

Orders, prices and payment

The product, licence size, access period, price and VAT are shown before payment. An order is accepted when payment is confirmed and Chronicle Law issues or activates access. If a pricing or availability error is identified before acceptance, we may cancel the order and refund any amount paid.

Card information is entered on the payment provider’s hosted page and is not stored by Chronicle Law.

03

Named-user licences

Training access is limited to the number of named learners purchased. Login details, recordings, downloads and certificates may not be shared outside that allowance. Organisation administrators may assign available seats, but an assigned licence may not be repeatedly rotated to avoid purchasing the number of users who require access.

Unless the product page states otherwise, access lasts for the advertised period from activation. The Property Law series currently includes 12 months’ access.

04

Digital access and cancellation

Consumers normally have 14 days to cancel many distance contracts. Where you expressly request immediate access to on-demand digital content and acknowledge that access can begin during that period, your statutory cancellation right is lost once supply of that digital content begins.

If immediate digital supply has not begun, a consumer may notify Chronicle Law within the applicable cancellation period. Business purchasers do not receive a statutory consumer cooling-off right, but this does not affect any rights expressly agreed in writing.

05

Faults, changes and refunds

Digital content must meet applicable statutory standards. If access is materially faulty, unavailable or not as described, contact us so we can restore access, provide a suitable replacement or offer another remedy required by law.

Speakers, dates or delivery arrangements for a live event may occasionally change. If Chronicle Law cancels paid training without a reasonable replacement or on-demand alternative, the purchaser may choose a refund for the affected element. We are not responsible for a learner’s device, internet connection or an external service outside our reasonable control.

06

CPD records and materials

Certificates and learning records are issued where advertised and after the stated completion requirements are met. Purchasers remain responsible for deciding whether training satisfies their professional or regulatory requirements.

Slides, notes, recordings and other materials are for the licensed learners’ personal professional use. They may not be recorded, republished, resold or used to train an automated system without written permission.

07

Organisation purchases

The organisation administrator is responsible for accurate learner details and appropriate seat assignment. Organisation-level reports may show assigned users, progress and completion, while personal saved content and unrelated member interests remain private.

08

Liability, contact and law

Nothing excludes statutory rights or liability that cannot lawfully be excluded. Training is educational and does not replace advice on a particular matter. Subject to law, neither party is liable for indirect or unforeseeable losses.

These terms are governed by the law of England and Wales, subject to any mandatory consumer rights. Cancellation, access and billing enquiries should be sent to brett@chroniclelaw.co.uk.

Plain-English legal information

These pages are intended to explain Chronicle Law’s current practices and contractual terms clearly. Statutory rights are not excluded or restricted.

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