Supplier
Net-Defence

Why choose Net-Defence?

Our team holds a wealth of knowledge and experience across areas including cyber security, IT support, telephony and communications, as well as finance, sales and customer service. It is important to us that we work with both national and local partners, as well as member organisations. Visit our partners and certifications page to take a look at the businesses we are proud to work with and certifications we hold as a business.

How long do I need to sign up for Business Resilience as a Service for?

Our Business Resilience as a Service comes in 12- and 36-month packages. With the 3-year package you can benefit from further cost savings while remaining secure, compliant and connected for longer.

How often do cyber accreditations need to be renewed?

Both Cyber Essentials and Cyber Assurance must be renewed annually, and we can help you throughout the process to ensure you’re consistently CE-compliant.

Do you work with businesses across the UK?

Yes, we work across the UK providing cyber, IT and telephony services for business in a variety of sectors. Our English head office is based on the Team Valley Trading Estate in Gateshead and our Scottish head office is Ogilvie House in Stirling.

How would customers describe the team?

From our customer service survey, we received the following feedback:

• 62% of customers have rated us ‘a pleasure to deal with’.
• 77% have rated us as professional.
• 70% said we provided great communication throughout their customer journey with us.
• 70% said we were a friendly team.

100% of respondents would recommend us to another company.

Should I start with cyber or IT?

Cyber and IT services go hand in hand, and a well-maintained IT infrastructure provides a strong foundation for cyber security.

Although both IT and cyber directly impact one another, and both are equally important, it makes good sense to prioritise the foundation and build cyber resilience on top of this. At Net-Defence, we can support you with MSP support, backup and recovery, and secure hosting to build a strong and stable platform where data is always protected. With our cyber resilience services, we can then ensure your business achieves all relevant certifications such as Cyber Essentials and Cyber Assurance and your team receive up-to-date training to ensure consistent compliance.  

What does Net-Defence offer?

At Net-Defence, we provide practical and cost-effective IT support (MSP), Telephony, and Cyber Security & Resilience services to our customers across the UK.

Within our overarching Cyber Resilience service, we offer support to businesses with Cyber Essentials, Cyber Assurance and ISO 27001 certifications, conduct and manage cyber security testing, and provide real-time monitoring and threat detection with our Security Operations Centre.

Our IT support services extend from MSP support to data backup and data loss recovery to secure server hosting options, ensuring the security of your current infrastructure and efficient access to your data.

To support your organisation’s continued connectivity, we offer a range of telephony options to suit your needs, including VoIP to prepare for the 2027 PTSN switch-off and mobile phone plans and mobile device management. We also provide a range of customer-centric services within our Business Resilience as a Service offering, ranging from Cyber Essentials certification support to Security Operations Centre (SOC), to mobile and telecommunications services, allowing businesses to select the key core and supplementary services that best suit their needs.

Who is Net-Defence?

We are a 3^rd generation company and part of the Ogilvie Group.

We deliver practical advice tailored to your organisation, offer extensive internal intelligence across cyber, IT and telephony, and offer complete solutions as we understand our three service offerings are interconnected. Our team delivers the most up-to-date training and applies current industry knowledge to help you form a robust defence against operational threats.

Is talent retention important for Net-Defence?

We have created a workplace that allows our team the opportunity to develop in their roles and progress into new areas across our service offering.

We are a tight-knit team at Net-Defence and each team member is highly valued for their expertise, knowledge and commitment to customer service. It’s incredibly important to us that we promote from within and retain the amazing team that we have so we can continue to build on our years of experience as a company.

Why did you decide to introduce Business Resilience as a Service?

We introduced our latest customer-centric offering, Business Resilience as a Service, to manage customers from and IT, cyber resilience and telephony perspective over a 1-, 2- or 3-year period. This allows businesses to cut costs, reduce internal time spent on security and infrastructure management, and provides peace of mind that we have our team of specialists on hand to provide support when needed.

How can I save money with BRaaS?

With our fully customisable Business Resilience as a Service solution, we can help you to eliminate upfront costs, consequently freeing up capital for other business critical needs.

Blending cyber, IT and telephony services into one streamlines your operations and allows you to deal with one provider rather than various providers offering different prices, terms of agreement and upfront costs.