Circle Case Management
When it comes to managing complex cases in Clinical Negligence, Personal Injury, and Court of Protection matters, the need for expert, highly specialised support cannot be overstated. Legal and Insurance teams across the UK face unique challenges when navigating the intricate demands of these cases, which is where Circle Case Management stands as an invaluable partner. With an unmatched commitment to excellence and a deep understanding of both legal and healthcare systems, Circle Case Management is the go-to provider for Case Management, Expert Witness Services, Mental Capacity Assessments, and Social Work expertise.
As Circle Case Management celebrates its 10th anniversary in 2026, we will delve into the multi-disciplinary approach that has made Circle Case Management a leader in the industry, highlighting the remarkable team behind the services, the wide array of support available to solicitors, and why Circle Case Management is the trusted name when it comes to delivering life-changing outcomes for clients.
A Decade of Dedication: An Independent, Multi-Award-Winning Company
Circle Case Management was founded on the principle of providing client- centred services that are both comprehensive and tailored to the individual needs of each case. The company is proudly independent and managed by three highly respected professionals: Pippa Bird, Yvonne Spijkerman, and Richard Thorp. Together, they bring decades of combined industry experience and clinical expertise, making Circle Case Management one of the most trusted providers in the UK.
Their leadership is underpinned by a team of professionals who are pioneers in their respective fields, having received numerous awards for their contributions to industry. These leaders have created a culture of excellence and innovation, ensuring that the services provided are always cutting-edge, effective, and above all, empathetic to the needs of the clients.
The Circle Approach: Multi-Disciplinary Expertise
Circle Case Management’s approach to Case Management is deeply rooted in interdisciplinary collaboration. They understand that complex cases, whether involving Clinical Negligence, Medical Negligence, Personal Injury, or Court of Protection matters, require a team of experts working seamlessly together. This means that each client’s needs are met with a holistic approach that draws on the expertise of professionals from across healthcare, law, and social work.
Case Management: A Comprehensive, Tailored Approach
At the core of Circle Case Management’s services is Case Management. Case Managers at Circle Case Management are experienced in guiding clients through some of the most challenging moments in their lives. Whether the case involves severe injury, illness, or a traumatic life event, Circle Case Management’s team ensures that clients receive the right support at the right time. With a nationwide presence across the UK, the Case Management team provides services that cater to both adults and children, adapting to the specific needs of each individual case and finding the “right fit” Case Manager for the client.
Circle Case Management’s Case Managers work in close collaboration with Solicitors, Medical Professionals, Care, Therapy and Service Providers, ensuring that every aspect of the case is covered, from rehabilitation to long-term care planning. They don’t just manage cases, they champion the client’s journey to independence, ensuring that every milestone, no matter how small, is celebrated.
Expert Witness Services: Bridging the Gap Between Law and Healthcare
Circle Case Management also excels in Expert Witness services. The company’s team of specialists is often called upon to provide evidence in Family Law, Divorce, Employment, Clinical Negligence, Medical Negligence, Personal Injury, and Court of Protection cases. With a strong emphasis on integrity and accuracy, Circle Case Management’s Expert Witnesses can clarify complex medical and healthcare issues in a way that is easily understood by all parties involved in a case.
Circle Case Management’s Experts are highly regarded for their comprehensive, balanced approach to delivering expert testimony. The depth of knowledge and experience they bring ensures that solicitors and legal teams receive the best possible support when presenting their cases.
The process of instruction through to the completion of a report is guided by transparency and communication, providing clients with a seamless experience. Tailored, Transparent, and Timely: Ensuring Bespoke, High-Quality Reports Every Time.
At Circle Case Management, we understand the critical importance of delivering not just Expert services, but clear, transparent, and timely support throughout the process. Whether it’s a Case Management, Expert Witness, Mental Capacity or Social Work Assessment, every enquiry is treated with the utmost attention to detail and handled in a way that aligns perfectly with your unique requirements.
We believe in providing tailored solutions, not off-the-shelf options. That’s why each report, whether it’s for Expert testimony, Case Management, MCA or Social Work, is bespoke, designed specifically for your case, with a transparent quote that only reflects the work needed. Nothing more, nothing less.
Dedicated Technical Management for a Seamless Experience
The moment an enquiry is made, it is triaged by one of our dedicated Technical Managers, who ensures that your request is handled efficiently, from start to finish. These experienced professionals take the time to fully understand the specifics of your case, ensuring that the right Experts are assigned, and that the scope of the report is clear. Whether it’s a complex medical issue or a highly sensitive Court of Protection matter, our team will navigate the process seamlessly.
We recognise that you need peace of mind that the service you’re receiving is both timely and high-quality. That’s why our technical managers prioritise clear communication with you throughout the process, ensuring that you’re kept up to date with the status of your enquiry and any developments along the way, in the communication style and frequency that you request.
This commitment to clarity and communication gives our clients the reassurance that they will receive the right report, at the right time, and at a competitive, bespoke price. We pride ourselves on not offering “package deals” or pre-determined options. Instead, we focus on what you specifically need for each individual case. No hidden costs. No unnecessary extras. Just a precise, transparent quote based solely on the actual work required for your enquiry.
Quality You Can Rely On, Delivered When You Need It
With Circle Case Management, your report will be of the highest quality, delivered on time, and in a manner that aligns perfectly with you needs. We stand by the principle of getting it right the first time, which is why our clients trust us to handle their most complex and sensitive cases.
The combination of personalised attention, timely execution, and transparent pricing ensures that every report reflects the care and expertise Circle Case Management has built its reputation upon. This is the Circle Case Management difference, where we don’t just meet expectations, we exceed them.
Circle Case Management’s Experts are well-versed in the demands of legal proceedings, and their reports are meticulously crafted to be both clear and authoritative, helping legal teams secure the best outcomes for their clients.
The Expert panel hosts a variety of expertise, offering Care, Vocational Rehabilitation, Midwifery / Obstetrics, Nursing, Physiotherapist, Social Worker, Speech and Language, Loss of Services, Social Care Reports and Psychology. Desktop reports are available.
Mental Capacity Assessment (MCA) Services: A Critical Pillar in Complex Cases
For cases involving mental capacity, Circle offers Mental Capacity Assessments in line with the requirements of the Mental Capacity Act 2005. Available in England and Wales, Circle Case Management’s MCA service is crucial in cases where individuals may be unable to make decisions for themselves due to conditions such as acquired brain injury, dementia, or mental health conditions.
Circle Case Management’s team of clinicians and MCA assessors have specialised expertise in this area, and they are often called upon to conduct assessments that determine whether an individual has the capacity to make decisions regarding their health, finances, or care. This process is essential in ensuring that vulnerable individuals are protected and that legal decisions are made in their best interests.
As with all of Circle Case Management’s services, the MCA team takes a person- centred approach, tailoring assessments to the unique circumstances of the individual. They work closely with solicitors to ensure that legal requirements are met and that clients receive the best possible outcome, no matter how complex the situation may be.
Social Work Services: Providing Holistic Support Across the Legal Spectrum
Circle Case Management’s Social Work team is another cornerstone of the company’s multi-disciplinary approach. Social Workers at Circle Case Management play a vital role in cases involving children and adults with complex needs, including those with disabilities, learning difficulties, and severe injury.
The Social Work service covers a wide range of functions, from care planning to advocacy, and is instrumental in helping clients navigate the social care system. They are experts in safeguarding, ensuring that vulnerable individuals receive the support they need in a way that respects their rights and dignity. Whether it’s providing ongoing support in care planning or an annual Deputy Financial Visit, Circle Case Management’s Social Workers are dedicated to making a tangible difference in the lives of clients.
Our skilled team, strategically based across England and Wales, provides a suite of specialised assessments, including mental capacity, best interest, and general social work evaluations.
With over five years of experience in diverse caseloads, our Social Workers are equipped to handle complex needs with sensitivity and expertise, ensuring timely and budget-conscious solutions for both adults and children. Whether it’s navigating legal complexities or enhancing individual wellbeing, our Social Work Service is here to support and guide every step of the way.
The Social Work team is available to assist with Court of Protection matters, helping legal teams navigate complex decisions about an individual’s wellbeing and best interests. With deep knowledge of social care and the legal system, Circle Case Management’s Social Workers ensure that the voice of the client is heard in these highly sensitive matters. The team can provide Financial Welfare visits delivered at £399 on average, all types of capacity assessments including basic Cop3 to complex multi-question psychologist delivered reports, with Cop3 starting at £575, and Care Act Report assessments starting at £700.
Training and Development: Sharing Knowledge to Strengthen The Industry
One of the standout features of Circle Case Management is its commitment to knowledge-sharing and free training for Legal Professionals and Insurance Teams. Understanding the complexities of Case Management, Rehabilitation, and Expert testimony in an ever-evolving industry can be difficult, especially within Clinical Negligence, Personal Injury or Court of Protection cases. Circle Case Management’s free training sessions, delivered by practicing clinicians, help fill this knowledge gap by offering tailored sessions designed to benefit legal and insurance teams.
These engaging, practical training modules cover a variety of topics, such as:
- The Power of Collaboration: Case Managers + Experts = Results
- The Role of an Expert Witness: From Instruction to Report Completion
- SMART Vocational Rehabilitation: Save Money, Save Skills, Save Lives
- Continuing Healthcare (CHC): An Introduction
- Acquired Brain Injury: From Start to Rehab
- Spinal Cord Injury: Recent Advances and History of Rehabilitation
- Case Management Journey to Independence: Transforming Tragedy into Triumph
Training sessions can be delivered free of charge, in the solicitors’ or insurance teams offices, at a time that suits their schedule. Circle Case Management also offer bespoke training, tailored specifically to the needs of individual teams. This commitment to continuous education sets Circle Case Management apart as a company that truly cares about working together collaboratively with other professionals to achieve the best outcomes for their clients.
A Holistic, Client- Centred Approach to Service Delivery
Circle Case Management’s “Large Enough to Cope, Small Enough to Care” encapsulates the essence of what makes the company so unique. Despite their growth over the past decade from Devon to Nationwide, Circle Case Management remains deeply focused on providing a personalised and compassionate service to every client. With a dedicated in-house HR team offering employment law compliance, guidance and support for clients directly employing care and support staff, Circle Case Management ensures that every aspect of a case is handled with the highest level of professionalism and ethical responsibility.
Why Choose Circle Case Management?
Circle Case Management stands out not only because of its highly skilled professionals but also because of its comprehensive service offering and its commitment to excellence. Solicitors and Insurance teams across the UK, particularly those specialising in Clinical Negligence, Personal Injury, and Court of Protection, rely on Circle Case Management because they know the company is always ready to go above and beyond for clients, regardless of the complexity of the case.
With a proven track record, a passionate team, and a deep understanding of the needs of legal teams and their clients, Circle Case Management is poised to continue leading the field for the next decade. Celebrating its 10th anniversary in 2026, Circle Case Management remains committed to client-focused solutions and is dedicated to creating lasting, positive outcomes for all those they serve.
For more information, or to make an enquiry:
- Case Management: casemanagement@circlecm.com
- Expert Witness: expert@circlecm.com
- Mental Capacity Assessments: mca@circlecm.com
- Social Work: sw@circlecm.com
- General Enquiries: hello@circlecm.com
- Telephone: 01297 24145
www.circlecasemanagement.com Circle Case Management—Large Enough to Cope, Small Enough to Care.