President of The Law Society highlights “24/7 pressure” and the reluctance of the legal profession to seek support

President of The Law Society highlights “24/7 pressure” and the reluctance of the legal profession to seek support

President of The Law Society highlights “24/7 pressure” and the reluctance of the legal profession to seek support

Mark Evans has called for greater openness and a shift in attitudes across the legal profession amid growing 24/7 pressure on solicitors, in a new episode of The Legal Pause podcast.

The President of The Law Society of England and Wales has spoken candidly about the constant pressure facing solicitors and the ongoing reluctance for them to seek support.

Speaking on Episode 6 of The Legal Pause podcast, hosted by Nick Gallagher, CEO of The Solicitors’ Charity, Evans highlighted how changing client expectations and technology are contributing to an “always on” culture in law.

“Consumers can drive this ‘24/7 always on’ approach… there is the expectation that someone replies outside of usual office hours,” he said.

The episode explores how these pressures are reshaping the profession, alongside the barriers that continue to prevent many solicitors from asking for help.

Reluctance to seek support remains

Despite increased awareness of wellbeing in the legal sector, Evans acknowledged that many solicitors still found it difficult to identify and access support.

The profession’s traditional emphasis on independence and resilience can make it harder for individuals to speak openly when they are struggling, even when support services are available.

Leadership and visibility key to change

Evans also emphasised the importance of leadership in driving cultural change, highlighting the role of openness and visibility in encouraging others to speak up.

“I want people to know I am a human being with emotions… talking about something can make a difference,” he said.

From social mobility to sector-wide support

Reflecting on his own journey into the profession, Evans spoke about the importance of widening access to legal careers and ensuring that individuals from all backgrounds feel able to pursue law.

He also highlighted the role of organisations such as The Solicitors’ Charity, LawCare, and The Law Society in supporting solicitors throughout their careers including in less talked about situations like disciplinaries.

“The Law Society has a Practice Advice Line, Wellbeing Hub and information about charities providing support. And support for people facing disciplinaries as well and signposting to other organisations. Every time I speak to a relevant audience, I mention The Solicitors’ Charity, LawCare, The Law Society and hope that others get the message and amplify it too.” Evans said. 

A call for a more supportive profession

The episode reinforces the need for continued change across the legal sector, ensuring that support is not only available, but actively used and publicised. By combining leadership, openness, and greater awareness, the profession can create a more sustainable and supportive future.

You can hear the whole conversation: https://thesolicitorscharity.org/the-legal-pause/

Episode 6 of The Legal Pause is available on all major streaming platforms.


About the Contributor
Nick Gallagher has been CEO of The Solicitors' Charity since 2019. Working with a dedicated staff team he has overall responsibility for day-to-day leadership and management of the Charity. He supports highly experienced volunteer Trustees to set direction and policy. Nick’s prior experience includes leading three charities operating in the legal sphere. He has a...